Frequently Asked Questions
Everything you need to know about our custom professional branding.
How long does it take to receive my custom design?
Our standard delivery time is 3 to 5 business days. Once our calligraphers complete your design, it will be sent directly to your email for review.
What file formats will I receive?
You will receive high-resolution files in multiple formats, including PNG (transparent background), JPG, and vector formats like SVG or AI, suitable for both print and digital use.
Can I request revisions to my signature or logo?
Yes, we offer a specific number of revision rounds depending on your chosen package to ensure the final design perfectly matches your professional identity.
Do I own the full rights to the design?
Absolutely. Once the final design is approved and delivered, you hold full commercial ownership and intellectual property rights for your custom Artlogo.
How can I use my Artlogo signature?
Your signature can be used for email signatures, watermarking photography, digital documents, business cards, social media profiles, and any other branding materials.
What is your refund policy?
Due to the custom nature of our hand-crafted digital products, we generally do not offer refunds once the design process has begun, but we work closely with you through revisions to ensure satisfaction.